SHIPPING & RETURNS
SINGAPORE ORDERS
| Orders below $100 (3-5 business days) | $5 |
| Orders above $100 (3-5 business days) | Free |
INTERNATIONAL ORDERS
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Orders below $150 (10-12 business days)
|
$30 |
| Orders above $150 (10-12 business days) | Free |
INTERNATIONAL CUSTOMS & TAXES
It is the customer's responsibility to be informed of any local customs & taxes charges. These fees are not included in your order total and must be paid to your local customs office prior to receiving your order.
We will not offer refunds for any refused shipments due to additional customs & taxes charges. If this fee is not paid, the order will be returned to us at the customers expense. Any custom charges paid to receive your order are not refundable upon return.
RETURNS & REFUNDS
We have a 14 day return policy. To be eligible for a return or exchange, your item must be in the same condition that you received it, and in its original packaging. Please send an email within 48 hours to request for a return, along with the receipt or proof of purchase. Any items sent back without authorisation may not be accepted for a refund or exchange. The customer is responsible for cost of return postage.
Should you receive a damaged product, please provide pictures of the item and the packaging to begin the return process.